Shipping policy
💅 Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong set, please contact us within 48 hours of delivery.
Please provide photos of:
- The nails
- The packaging
- The shipping label
- Any visible damage
We will work with you to resolve the issue.
📬 Lost or Stolen Packages
Once your package has been marked as delivered by the shipping carrier, we are not responsible for packages that are lost, stolen, or delivered to the wrong location.
If your package is delayed or marked delivered but cannot be located, please contact the shipping carrier first.
📦 Processing & Shipping
Please allow [1-3 business days] for your order to be made before shipping.
Processing time does not include shipping time.
Once your package has been shipped, you will receive tracking information when available. We are not responsible for delays caused by USPS or other shipping carriers.